Frequently Asked Questions
Can I customize my service?
Yes, no problem. Call us at 204-779-3600 and we will be happy to assist you in booking your customized home cleaning routine.
How many people will you send to clean my house?
We send two maids to clean your home, and on occasion we may send a third depending on the demands of the day.
Are you bonded and insured?
Yes, all our teams are bonded, insured and covered by Workers’ Compensation. We never sub-contract out our house cleaning services, so you know you can trust us.
What if I am not happy with the service?
If you are unhappy with your home cleaning, let us know within 24 hours and we will send a team back to fix it at no additional charge. We may also send out our Field Supervisor to oversee so we can fully understand your needs and determine a plan of action for future visits.
Do I have to be home?
You do not have to home for your house cleaning service. As long as your team has a method of entry and can secure your home upon departure you do not have to stay home but you can if you want to.
Do I need to supply anything?
No. You do not have to supply your team with anything. We bring everything we need to successfully clean your home.
How do we arrange entry?
Upon booking your home cleaning service, you will be redirected to another page where you will be able to share entry instructions and other information you think we need to know.
Help. The day I want is not on the list.
We remove days that have limited availability to prevent overbooking. If you do not have an alternate day that works, call us at 204-779-3600 or chat with us below (during business hours) and we’ll try to work some schedule magic to help you book your house cleaning service.
Do you shampoo carpets?
No, we do not offer carpet shampooing at this time.
Our Signature Wash-Dry-Shine Method outperforms conventional spray wipe methods leaving you with a remarkable Signature Sparkle.
We Banish the Broom! Our teams come equipped with Professional Grade Vacuums and soft bristle attachments for your beloved hardwood floors.
High Quality Color Coded Microfiber Cloths: We protect you from cross contamination by using fresh steam cleaned color coded cloths in each home.
We 100% Guarantee You’ll LOVE your Clean. We ask how we did after every service with our simple and innovative feedback system. LOVE it, or we’ll come back and fix it.
Our Quality Assurance Program means we invest in our Employee Training Program and measure performance to deliver Consistency and Excellence.
Our 99% Reliability Rate means you can trust that we’ll clean your home on the day it’s scheduled.
We have a dedicated office team, here to make sure you get what you need. We are a chat, or a phone call away. We never use agents.
We are Fully Insured and Bonded for your protection and peace of mind.